The manager did not reply in time
The client has already gone to a competitor because they replied faster.
AI chatbots for sales and support
A bot that answers clients, qualifies leads and helps you sell 24/7
- Does not lose leads at night, on weekends or during peak hours
- Removes routine work from sales and support teams
- Sends requests to CRM, Telegram, WhatsApp and analytics
We build AI bots that do more than “answer questions”: they guide the client through a scenario, understand the request, collect data, warm up and qualify the lead, hand it to a manager and record the result.
WhatsApp / Telegram / websiteCRM integrations24/7
Envidicy AI bot
AI Sales Assistant
AI
Manager onlineHello. I want to know the price and book a consultation.
Sure. Which service do you need a consultation for, and what city are you in?
Almaty. I need advertising and a website.
Got it. I will send the request to a specialist and immediately share 3 solution options for your task.
Response24/7
Routine-60%
LeadsCRM
Economics
An AI bot pays off where there is a steady flow of requests
A bot does not replace strong managers. It removes the first layer of routine work, processes requests faster and passes already collected information into work.
24/7answers without weekends or night-time gaps
-60%routine questions for managers
+speedthe client gets an answer immediately
CRMrequests are recorded and do not get lost
Scenarios
What AI bots we build
A bot can be built for sales, support, bookings, consultations, HR, training or an internal knowledge base.
Sales bot
Greets the client, understands the request, asks questions, warms up the lead and transfers it to a manager.
- lead qualification
- contact collection
- CRM transfer
Support bot
Answers typical questions, helps clients and reduces the workload on support staff.
- knowledge base
- statuses and instructions
- escalation to an operator
Booking bot
Books consultations, appointments, meetings, demos and services.
- service selection
- data collection
- notifications
HR bot
Collects candidate forms, answers questions and helps with initial response filtering.
- forms
- scoring
- transfer to HR
Training bot
Helps employees, clients or franchisees complete training and get answers.
- materials
- tests
- knowledge checks
Internal assistant
Answers employees about regulations, documents, processes and internal instructions.
- knowledge-base search
- regulations
- internal team requests
What the bot can do
Not just a chat, but a full automation layer
We configure logic, tone of voice, scenarios, integrations, analytics and human handoff.
Understands real questions
Works not only with buttons, but also with natural client language.
Creates deals and requests
Sends data to CRM, Telegram, spreadsheets or an internal system.
Speaks in the brand voice
The tone can be strict, expert, friendly or premium.
Guides by scenario
Does not just answer, but moves the client toward a booking, purchase or consultation.
Hands off to a manager
If a human is needed, the bot collects context and hands the conversation to an operator.
Collects analytics
Shows client questions, refusal reasons, recurring pains and lead quality.
ImplementationAfter launch, we review conversations, improve answers and refine conversion.
How we launch an AI bot
Goals
Scenarios
Base
Integrations
Launch
Important
The bot should sell, not annoy
We design scenarios so the client gets value quickly instead of hitting a dead end. If the bot is unsure, it hands the person to a manager.
no dead endsescalationCRManalytics
Integrations
We connect the bot where clients already are
WhatsApp
Telegram
Instagram
Website
Bitrix24
amoCRM
Google Sheets
Email
OpenAI
API
GA4
Webhook
Formats
You can start with a simple bot and develop it further
Start bot
quick launch
For FAQ, initial qualification and request collection.
- 1 channel
- basic scenarios
- request transfer
- testing
Sales AI bot
turnkey
For sales, warm-up, qualification and CRM integration.
- AI answers
- sales scenarios
- CRM integration
- conversation analytics
Enterprise assistant
custom
For a complex knowledge base, multiple departments and internal processes.
- multiple channels
- knowledge base
- roles and permissions
- API and integrations
FAQ
Frequently asked questions
Will an AI bot replace managers?
No. A good bot removes routine work, answers faster and hands a prepared client to the manager.
Can WhatsApp be connected?
Yes, WhatsApp, Telegram, a website and other channels can be connected depending on the task and available APIs.
Will the bot know our services?
Yes. We prepare the knowledge base, scenarios, tone of voice and rules the bot should follow.
What if the bot makes a mistake?
We configure limits, escalation to a human and continuous answer improvement based on real conversations.
Can it be integrated with CRM?
Yes. The bot can create deals and pass contacts, status, source, client interest and conversation history.
Want requests to stop getting lost?
Contact us and we will show which AI bot fits your business and where it can create the fastest impact.
You can start with an audit of conversations and a scenario map: where clients get lost and what the bot should cover.